Imagine shelling out hard-earned cash for a brand-new Lennox air conditioner, only to have its core component – the evaporator coil – turn into a leaky, efficiency-sucking nightmare. Sounds unfair, right? Well, that’s the reality for thousands of American homeowners who found themselves at the heart of a class action lawsuit against Lennox Industries Inc.

The saga began in 2015 when a group of homeowners filed suit, alleging that Lennox knowingly manufactured and sold defective evaporator coils between 2007 and 2015. These coils, crucial for cooling your home, were plagued by premature corrosion and leaks, leading to costly repairs and plummeting air conditioning performance. Think of it like buying a car with a lemon engine – except this lemon chills your home, not zooms you around.

The lawsuit, known as Thomas v. Lennox Industries Inc., accused Lennox of:

Concealing the defect: The plaintiffs claimed Lennox knew about the faulty coils but kept it under wraps to avoid hurting their bottom line. Shady, right?
Breach of warranty: Lennox allegedly failed to honor its own warranties, leaving homeowners stuck with the repair bills. Talk about a slap in the face after shelling out for a premium brand.

The legal battle raged for years, with homeowners sharing stories of frustration and financial strain. Finally, in 2016, Lennox agreed to a settlement. The deal offered various forms of compensation to eligible homeowners, including:

Free coil replacements: Lennox would cough up the dough for new, improved coils, hopefully bringing an end to the leaky woes.
Reimbursement for repairs: Homeowners who had already paid for repairs could get their money back, a much-needed financial cushion.
Extended warranties: Lennox extended warranties on certain units, offering some peace of mind for the future.

While the settlement brought some relief, it wasn’t without its limitations. Some homeowners felt the compensation wasn’t enough, and the process of filing claims could be complex.

So, what does this mean for you?

If you own a Lennox air conditioner with a coil installed between 2007 and 2015, check if you’re eligible for the settlement. You can find more information and claim forms on the official website:
Be vigilant about your AC’s health. Keep an eye out for warning signs like reduced cooling performance, strange noises, or increased energy bills. Early detection could save you from major headaches down the line.
Remember, you’re not alone. This lawsuit highlights the importance of holding manufacturers accountable for their products. By banding together, consumers can have a stronger voice and advocate for fair treatment.

The Lennox lawsuit serves as a cautionary tale, reminding us that even trusted brands can stumble. But it also shows the power of collective action. By staying informed and standing up for our rights, we can ensure our homes are not only comfortable but also fair investments.


Is the Lennox lawsuit still open?

No, the claim period for the original settlement closed in 2016. However, new lawsuits against Lennox regarding other alleged issues may arise.

What if my Lennox coil is outside the lawsuit timeframe?

You may still have recourse depending on your warranty and the specific issues you’re facing. Consult with a qualified HVAC technician or lawyer for guidance.

How can I prevent evaporator coil problems?

Regular maintenance and professional inspections can help identify potential issues early on. Additionally, consider opting for aluminum-based coils, which are generally considered more resistant to corrosion.

What are some alternative AC brands to consider?

Several reputable brands offer high-quality air conditioners. Research options like Carrier, Trane, and Goodman, and compare features, warranties, and customer reviews before making a decision.

Should I avoid Lennox altogether?

That’s a personal choice. While the lawsuit raises concerns, Lennox remains a major player in the HVAC industry. Consider your specific needs, budget, and research before making a decision.

Where can I find more information about the Lennox lawsuit and other consumer rights issues?

The Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) are valuable resources for staying informed and protecting your rights as a consumer.

Remember, knowledge is power. By staying informed and taking proactive steps, you can ensure your home comfort and avoid becoming another victim in the ever-evolving landscape of consumer rights and product quality.


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